How can I avoid Phishing scams?
There are several steps you can take to make sure you never fall for one of these scams:
* Always be suspicious of any email or phone call that asks for your personal account information, such as usernames, passwords, and account numbers. Emails, phone calls, text messages, instant messages, or Web logs that appear to come from a reliable source may not always be authentic.
* Be aware that VBCS will NEVER ask you for password information via phone or email, as that information is private and is only known by you.
* VBCS will NEVER ask for billing or payment information through email.
* Always be extra cautious when giving out your personal information on the phone
* Always ensure that you’re using a secure server when submitting credit card information. To make sure you’re using a secure server, check the beginning of the web address in your browsers address bar - it should be https:// rather than just http://.
* Contact your bank or credit card company if you think you may have replied to a fraudulent email with sensitive personal information.
Microsoft has recently created a security update for Internet Explorer that will help you avoid Phishing scams. It removes a vulnerability that could allow an attacker to mis-represent the location of a Web page in the Address bar of an Internet Explorer window. VBCS strongly urges you to apply this patch if your computer has Internet Explorer installed (even if you do not use Internet Explorer as your primary web browser). To install this security update, please visit the Microsoft site, which also includes additional background information.

