Through paperless E-Billing* customers have the option to receive their cable and/or utility bill via e-mail rather than a mailed paper bill. Paperless E-Billing is beneficial for customers and for the environment. Your E-Billing enrollment reduces the number of paper bills and envelopes you receive in the mail. In addition, E-Billing offers a convenient online bill payment option for subscribing customers.
For questions, please see the Frequently Asked Questions below. You can also call us if you have other questions regarding E-Billing at (850) 729-5402.
Click here to enroll in E-Billing.
City of Valparaiso customers can now pay their utility bills online 24/7 with a credit card, debit card, or ACH (eCheck). This service is provided through Pay N Seconds, a third party payment processor, specializing in secure bill payment options. To make a payment through this service, simply click on the Click to Pay button below and you will be instantly directed to Pay N Seconds.
If you are using this service for the first time, you will be prompted to register a new Pay N Seconds account prior to making your payment. When registering your account, you will need your CUSTOMER # and ZIP Code from your utility billing statement. If you have more than one utility account with City of Valparaiso, Pay N Seconds allows you to add multiple utility accounts under the same login. Please register first with your main utility account.
To pay your bill, click here.
*Customers are solely responsible for submitting monthly payments, as scheduled, regardless of any personal electronic, computer-related errors or e-mail delays. The fact that a customer does not receive an E-Bill does not constitute grounds for a late payment discount or adjustments.
In addition, customers are responsible for notifying the city's billing department of any changes regarding the e-mail account used to enroll in E-Billing. For questions or to update your information, please call (850) 729-5402.